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Hi all I am trying to change the console on a Definity G3SI R6 due to the fact that the call pick up button is busted. When i am plugging in the new console i get a huge amount of hiss and the assigned buttons like transfer etc dont work. I tried busyout/release the port of the console but i get...

Hi all My Avaya G3SI R6 does not have the "ch inc-call-handling-trmnt". I can only access this menu through the "ch trunk-group xx". The case is that I am trying to add around 200 lines with EXTs directed to a vdn (ex our condsole) and through the "ch trunk-group xx" i can not perform this...

Dear mreillyeci Those where my exact thoughts (especially this part "... isn't something you were trained for..." A year back we did a survey asking to upgrade the Definity to an IP OFFICE S8500 G700_S8300 Intuity system but the cost was to high (~70.000 euros). Do you think i should quit before...

Another top tip that will save me a lot of time! I will post back when i finish. How come i dont have the "list trace" command. When i try to type it says "invalid entry ...." I guess i need an upgrade...but not sure Finally i am prety sure that the provider is sending the last 3 digits (we...

All I would like to thank you for the Top-Tip(s)... All i wanted was some guidance to get me on track. I had to do a "ch trunk x" and go to the third form named "incoming call handling treatment" which was completely empty. So assuming that I want excemptions too (ex. managers) i have to...

Sais "inc-trunk" is an invalid entry...

Hi I am stuck here...could someone put me on the right track? Many thanks

Hi all Any solution to my problem would be much appreciated. Many thanks

I created a new COR and set the Called Party Restriction to : public I tested it on my own ext and it is working (calls from outside the companu are routed to receptionist). The problem now is that the person who is calling me doesnt hear the Announcement. Any clues on what to change at this point?

Bellow you can find the outcome of the command... Anu clues? display trunk-group 11 Page 1 of 10 TRUNK GROUP Group Number: 11 Group Type: isdn CDR...

Hi all I am a Systems engineer in a company and i "inherited" the position of our PBX administration. The management asked me to route ALL incoming calls, routed to around 200 ext's, to our attendant number so she can then forward the calls as needed. The PBX is a Definity G3Si R6. Could you...