Search results for query: *

We are experiencing some issues with a small 5 office scn that we have setup. This is an established scn thats been working without issue and currently works 95% of the time. We recetly transitioned the internet circuit at all the locations and have noticed that when the data connection drops at...

Any other ideas out there on what could be causing this? We are running the same version of the IPO in other offices that are using this same voicemail and those offices are not experiencing this issue. Thanks John

While I agree that an upgrade would not hurt. I do understand why this one office would not be experiencing this issue and none of the others are. I would prefer to find another solution rather than upgrading for the sake of upgrading to hope that solves the issue. Thanks for the help, John

Hi Everyone, We have been experiencing an issue for quite a while now. The issue is when someone calls into an ext and the ext is not answered the caller will hear a pause before the Vm Pro greeting is played. From the research and trouble shooting I have done on this problem I have concluded...

We are in the process of creating a new citrix farm of two servers both running server 2003. We are interested in creating a simple user load balance between the servers. We have the servers setup with citrix and both are in the farm. Our previous citrix setup used the ica clients to connect to...

I agree with you 100%. I also have many customers that are experiencing the same trouble with the "forward unconditional". I have been able to design some work arounds as you have, but it is not the best way of handling it and not very customer friendly. I was hoping as well that the next...

In our application it is not feasible to go back to an older version. Changing the allocated answer interval to 0 does not do anything; it actually just reverts back to the default 15 seconds as if you left it blank. I know that it is possible to setup the users to be able to change the time...

Is there anyway to forward "blind" to an external number? I know how to setup forwarding unconditional and forward busy/no answer and they work, but the problem is they are all governed by the Allocated Answer Interval. When forwarding to cell phones this time will run out and the call will...

I believe we were able to find the solution to the problem. It appears to have been a licensing issue. we have resolved the issue and the system has been running good since then. Thanks for all your help.

Thank you for your response. I am looking into what you suggested andmaking changes where they are needed. I have noticed when playing around with the machine when this problem is occuring if you stop and restart the voicemail pro service the problem will resolve itself. The service still...

We are having a problem with our Auto Attendant/voicemail computer in one of our offices. The voicemail works fine, but our AA dies, rebooting the phone system does not solve the problem and we have to reboot the voicemail computer to get it back up and running. The auto attendant is setup with...