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Have a user that despite having PM3 on "Pop Up", on receiving a call, the PM icon flashes blue, but doesnt pop up. The user has to double click to open it, and is presented with the error "Class Not Registered". The call can be dealt with ok. I read in a VB thread that this is something to do...

Thanks for the reply Jester, I thought it might be something to do with that tick box, but it only seems to connect successfully when that box and extension number is ticked. If that box is un-ticked, then I get a "invalid username or password" error when phone manager starts. Using the short...

Have resolved this issue. Upgrading from PM versions 2.1 or later is fine, but with 2.0 the speed dials aren't compatible. Have unsinstalled all versions of PM, cleared out the Avaya directories in both Program Files and My Docs, and got the users to re-enter their speed dials in the PM directory.

Have installed Phone Manager 3.0.12 on the office machines, and the phones display "Not Logged On" whenever the Phone Manager isn't running. Any way of stopping this?

Anyone any idea how to import speed dials from previous versions of Phone Manager? Have installed PM3 and the old speed dials from the previous version are still on the speed dials tab. If you try and edit these "imported" speed dials, you get the error "List index is out of bounds(1)" and PM...

Using IP Office SOHO Edition with Voicemail Lite. One particular user gets a "Number Busy" error when accessing his voice mail. Any ideas what would cause this and how to resolve?

If a user access voicemail he gets an error saying "You are unable to retrieve your voicemail now because your account has multiple log-ins. Please disconnect and try again. Anyone seen this on Small Office Edition before?