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I've created a caller app in MM 2.0 pressed the record button to record my prompt and received the following error message "Unable to initialize the voice player" An unexpected error has occurred. This may be due to a temporary problem with the voice server, mail server, or the network. Please...

I upgrade a meridian option 11 to succession 3 after the upgrade the cdr output stop displaying the letter "dn" against the extention. This is the output before the upgrade 2005-06-04 03:00:10 Local0.Info meridian S 091 00 A021<000>001 DN7832 06/04 03:05:51 This is after...

Thanks for the info guys. That's great to hear!

The actual label says 408 GS/LS-ID. I changed the lines to delayed ring but am still not receiving any caller id. At this point I'm thinking of switching out the cards (at least one anyway). There is caller id outbound so it must either be the cards or the processor.

My system inventory does identify the cards as 408 GLM/U. The lines are definitely loop start and this release does support caller id. The lines are pooled but not on the console.

That is my next step - has to be done after hours though. Lines are answered live. They have a DLC. I did ask the receptionist to answer on the third ring but she still did not receive the caller id. Will keep you posted!! Thanks......

Tom, I did check this and tried to enter the system into the LS/ID Delay but couldn't. The docs said that the trunks had to be attached to an 800GS/LS ID card in order for me to enter them into LS/ID Delay. I did ensure that the lines were not pooled as well before trying to enter them into...

More info....re Legend with caller id. The lines definitely have caller id - it was tested before getting to the Legend. Caller id works outbound but the telephones are not getting it inbound. The receptionist is answering after the second ring. Any other suggestions?

I have a Legend with two 408GLS/LS ID cards in slots 1 & 2. On incoming calls the user sees "no caller id" when the main number (line 1) or any of the first 8 lines are called. The customer does subscribe to Calling Line ID. Can anyone provide any assistance/suggestions? Thanks!!!