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We finally managed to have the DECT phone logged in in Symposium and the reception under script control. If anyone is interested in the details let me know.Thanks morgansdad, we tried such a lot of combinations...

Still testing around, so more updates: mapping via IDC the LDN to the phantom, so bypassing the first step , the call from outside goes smoothly to Symposium treatments.But that is not a real solution as it would mean having the reception without the day option.Another thing is that I can see an...

just an update, hope makes things clearer (not for me at the moment). When calling from outside,with the console on night and the dect busy, after playing twice the welcome (I can see the call passing through the console and being forwarded by the NIT to the CDN again) if I set the console on...

sorry john poole, you mean on the route ? if so is it in ld 16 ? thanks

We ' re trying to setup our 2250 Console to fwd NIT to a Symposium acquired CDN to better manage messages and treatments. After treatment calls must be forwarded to a DECT phone, if that 500 is busy call should wait (music, confort messages etc). The issue is that everythings works perfectly...

Hi, I hope someone has an idea of how to resolve the issue with the TL891 autoloader that appears to have been configured for slave mode. Every time I start the unit, I receive Fault Code 300F | Slave Init Error | Enter to Reboot or | Power Down to Clear. When I try to go to the Configure Menu...

...could be an idea.....in the meantime the above config is ok for Italy.

Many thanks John Poole, we managed to sync the tone . For those who has the same need here is the modification done on ld 56, from : TLP XTON 132 XCAD 000 TLPT 0 to : TLP XTON 130 XCAD 30 TLPT 6

Hi, I'm trying to figure out how to change the disconnect tone on a 500 type in a Opt 61c Meridian to match the disconnect tone of the standard PSTN line in Italy. I found that LDTA must be set in the cls for that TN but after that I get a long disconnect tone instead of a pulsing one.Can anyone...

thanks for your replies, any idea of where to find such products ?

thanks but in our company we already use nice and also a "in house solution" to record calls...we were searching for an option to record only one side of the conversation...

I'm not new to Pbx programming but I received a request from one of our clients to setup a monitoring for only the customer voice and not the agents. We' re using an Opt 61c with M2216 phonesets. The solution we have in place for recording uses the obv port on those phones, and from what I can...

Hi, I've received a request from one of our clients to setup a script that plays a message to agents waiting on a specific queue. We normally use MMail to provide voice features but I found no indication on that. Any idea of how to setup such a solution ? Thanks in advance