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Note that this setup has worked perfectly for over 1.5 years until very recently.

we have an IP406v2 with release 3.1(56) fitted with a dual-PRI (60 channels) module and one QUAD-BRI (8 channels). There are also 4 Digital Station modules with 128 54xx series digital phones. For the past few days, there has been an increase in the number of incoming calls and it seems that at...

Do you know where I can obtain the Beta version R3.2?

Is there any way to make the IP Phone 4625SW work with IPO R3.1? If yes, what firmwares did you use?

How can I use the Phone Manager Softphone to dial a number followed by some DTMF digits after that? For example, I want to call an IVR and access some menus with some pre-defined digits. I want to make the phone associated with the softphone ring only after all the DTMF digits have been sent.

How do you set the Flash Time for analogue extensions in a Definity?

According to IP Office product description, it seems that both CBC and CCC require the Delta Server to collect Call Centre events such as "Agents Logged on","Agents Logged Off", etc. Is there any way that these events can be polled similar to the SMDR records by a TCP/IP port? We can then store...

I am looking for a way to make IP Office have the "time reminder" feature. We want to be able to program the phone to ring at some pre-determined time. Upper management does not want to purchase licenses for VM Pro. We only have the Lite version for everything. Any other working alternatives...