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I forgot to include: 4. Message Waiting Indication DN = KEY 5 DN

Telsan, 1. Make sure that the DN is "MARP"' on their respective TN. 2. CLS = MWA 3. The primary DN on the MAILBOX itself is the KEY 5 DN and not the ACD queue.

telsan, The 12 phones, do they have other DN's or extensions assigned on them other than the ACD queue itself on Key 0??? Post a print out of one of the 12 phones MWK not working, it'll help a lot.

All suggestions regarding the MOV command are great however, be careful or better yet, do not use the MOV command on analog phones (There was a Nortel Bulletin that came out regarding using the MOV command - they're suggesting not to use the MOV command for it causes major corruption on your...

Print out your ACD queue on LD 23 and check the response on prompt "ALOG" (Automatic Login), if the response is set to yes then agent doesn't need to login with their agent ID. Default prompt is "NO" wherein after the agent take the off MSB it would require them to key in their agent ID.

If other SCR lines are MARP on another TN then it would still ring on that phone where it has appearance otherwise if it is MARP on that same phone - it will follow the DND feature.

Change the FDN to 4444

m trying to reset my 56K USrobotic modem but forgot the initial dip setting requirements. Does anyone remember the dip switch settings required to reset a 56K US Robotics modem?