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Hi You will have to check your dial plan but I usually match up the last 4 digits of the number, eg VDN 1219. Command Add vdn 1219, then piont this to a vector that you want it to go to. Thanks Linesclan.

Hi all Does anyone have any information on network layer 3 testing, any information would be greatfully recieved. Thanks Linesclan

Hi On the menu bar at the top , click on windows and highlight close all . See if this helps Linesclan

Hi daron I am not sure, all I know is that this is part of a acceptance test for long distance copper communication cables used by the ministry of transport. Loaded pairs etc. Thanks Darren

Hi all Does anyone know where I could recieve training on the above. Thanks Linesclan

Hi all Does any one know where I could find out where I could recieve stage 2 copper testing training please. Thanks Linesclan

Hi Ask your systems administator to set up remote access for you and you will be able to change announcements as if you were on site. Thanks Linesclan.

Timetravel Thankyou very much Cheers Linesclan

Hi all Can anyone tell me where I can purchase processor packs for the definity G3si version 6. Thanks Linesclan

Hi Greggs I also manage a very similar set up. What used to happen on my site was that when we were very busy and all of our incoming lines were full we had an overflow at the external exchange that directed the call traffic to our main office number. This meant that the consoles would recieve...

Hi As long as your system is set up to dial externaly you should be able to make and reciave 24 calls all at the same time, thanks linesclan

Hi Kmerick Not sure I understand , I know if you change the message waiting lamp to show the number of the second ext you want to view, but what happens when you are left a message on the first phone, does the message waiting lamp appear for your extension as well ?

Hi MKU Thankyou for your responce, I have checked on the system and hospitality functions appear on the last page of the command,Change features however ther are no feature access codes assigned to them at the momment. Can you help? Cheers Linesclan

Hi Thankyou for the info but dialind DID will cost the company and if I log in as an agent the agent name/number will appear. Is there any way of with holding caller ID internally using a feature acces code or similar?

Hi all Is there any way of with holding your caller information on the telephones display whilst ringing internally. Thanks Linesclan

Hi All The prevs key and the next key are designed for scrolling through the softkey menu , not any other key function.