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hello, my apologies, I have been out of the office a few days. Thank you for your help Dan

the incoming calls are answered by the front desk (a live person) and transferred to the appropriate person, there is no press 1 for this or 2 for that, all calls are answered by one of the two front desk people. The assistant does not have a key to answer the boss' phone, the front desk people...

I work in a financial planning office, one of the reps has more than 1 assistant, each assistant having his or her own responsibilities. In this case we are talking about incoming calls to the assistant that handles appointment setting (assistant 1). If a call comes in and she is away for...

Thank you, I believe I understand. Using Nortel phones (T7316 model) is there anyway when person 1 is on the phone a call to her can be answered by person 2? Thank you Dan

Hello, I am having a terrible time getting a hunt group to work with Nortel phones using call pilot version 1.5 . Using the phone i can get into program mode and get to hunt groups. Its a simple group, only 2 extensions, and I can enter the extensions. They are both set to appear and ring...

which forum should i be using?

Hello, I am having a terrible time getting a hunt group to work with Nortel phones using call pilot version 1.5 . Using the phone i can get into program mode and get to hunt groups. Its a simple group, only 2 extensions, and I can enter the extensions. They are both set to appear and ring...

Thank you all for your help. It was a problem with the call forwarding

we are using callpilot 100/150

My office uses callpilot for its phone system. There are about 50 people in the office. 1 Mailbox will not answer the phone for voice mail. The phone works, it makes outgoing and incomming phone calls. I can use the phone to access voice mail, there are no new messages of course, but I get...