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Thanks gberger. Question though, in CallPilot Manager I only have a place for Alternate Ext 1 and Alternate Ext 2. How would I add the three phones as Alternates?

Okay - regardless of being able to access Unified Manager, I have figured some stuff out. I have created HG02 and added 3 Member DN's - 718, 227, and 282. I have found the HG02 DN is 606. I have tested by calling extension 606 and it is ringing on all 3 phones. I get the "voicemail box is...

We are unable to locate him at this time. He has gone out of business and since relocated.

They tried ee_admin, nnadmin, and supervisor.

Well he just called me back. They are listed on the www.nortel.com/locator website. He advised me that I need to contact our previous phone administrator, have him call in Nortel (some outrageous fee), or default the system... At any rate, I found the HG02 extension and assigned the member...

Hello experts, Phone administration is definately not my thing. I have inherited a BCM 1000 and have some questions about programming a hunt group. The last "Admin" changed the ee_admin password and unfortunately I do not have access to the Unified Manager. I do however have access to the...

Hello, Let me just start by saying I am not a Nortel or telephony expert by any means, I find some of the stuff to be in an entirely different language. I specialize in Domain Administration and Network Security. As the IT Director for a Small Business, I inherited a Nortel BCM 400 system...