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Reboot didn't help any. Found that the issue was with the Maintenance/Channel Monitor in CallPilot. Had to 'Select All' then "Courtesy Stop' and 'Start' on them even though they all showed idle.

CP and Windows 2003 have been restarted gracefully a couple of times. I'll look in CP, I was looking in there earlier but I'll look a little closer for ACD Call Flow now that I know what I'm looking for. tia

CP. Not sure what the steps are to check that. I know how to use ld 43 & 95 commands but that is about it. tia

Hi all, I have a CS1000 system and we experienced a power outage this past Sun. evening. Now when internal or external callers reach an extension and no one answers the line just keeps ringing, voicemail doesn't pickup the call at all. I can login an extension to check for msgs fine. What's...

Jim, Thanks. You are awesome! The NUL worked great. Yes it is a CS1000. Thanks for the other tips and I will keep them in mind for future posts. Brian

Thanks. That has gotten me closer. I was able to get 02 to match what is mapped on 03 because before 02 was actually assiged to a different ext than 03. Now I need to delete both. When I do a prt, tnb, 120 0 00 26 it shows that both are mapped to the same ext. now. When I do a chg what do I...

Hi, I have an ext. that belonged to an Exec. Assist. who no longer supports a VP in our bldg. His ext. was programmed on one of the feature buttons on her 1140e deskset. How do I remove the VP's ext. from her phone? I know how to telnet into the CS1000 and IN/OUT Names and backup the system...

Figured it out. Login to CallPilot and delete box than Add it back. Once user logins to box to reset password and setup greetings it also deletes msgs left for previous owner. Tellebub thanks for the help.

So does the box for the ext. actually need to be delete then recreate with the CallPilot Manager interface?

I thought that I did delete it then recreated it from telnet session. I used LD 95 Req:OUT then Req:NEW. Is that not supposed to reset the box?

Hi all, I'm a newbie to this forum and no formal training on the system other than what I've picked by asking questions of the vendor that installed it. I have CallPilot v4 on a MG1000 system. Lately I've had to constantly reassign mailboxes and extensions to different employees. I would...