Recently auditing files on Storage Center and notice many calls coming in after 7:00PM. Upon review these calls, some are calls from earlier in the day.
Why/how would Storage center duplicate audio calls? This condition has been occurring for some time as both the Nice Call Focus III and...
I have an existing Static shared distribution list (3 digits in length) with thirty entries. When I open the list and save it I get an Error 60674 - " Address conflicts with a long distance prefix." doesn't matter whether I edit or not. The list works currently as is but I need to add an...
We use a proprietary call recorder product from NICE / Nice Call Focus
It records from the station side, and is expandable to at least 128 stations. It records continuously once the phone goes off hook. The system has lots of storage capacity and has a GUI which allows you to run reports...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.