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Thank you for your responses. I have tested this and cannot duplicate the reported error. I had user tie up both lines and I called them with mobile phone. It went directly to their voicemail. I also had them tie up one line while I tried to call. Could it be that it happens randomly or from...

They are programmed to go to voicemail extension.

We have a Meridian option 11. Users have reported that when someone calls there direct dial number, they get a busy signal. Normally, it will roll to 2nd number then to voicemail. We use Octel voicemail. Does anyone know what is causing this?

Does anyone know where I can find Mailbox Manager software for Octel 200?

Does anyone know where I can take a course on the Meridian Option 11 in Atlanta GA?

Thanks Hank

Not sure. I have been told it was an Option 11 (Meridian) I currently log on and administer changes such as Name changes, key assignments, moves, adds, list of available phones, list of dnb's, etc. Mostly in loads 20 and 95. In Procomm, I am able to record macros for tasks that I perform on a...

Does anyone have scripts for running basic procedures such as MAC's and other administrative procedures within an Option 11 ? I just started using Procomm and I have created a few basic commands. I am a little slow at it and thought it would be nice if someone had a list of scripts already...