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I'm guessing I have to have navisphere manager set up to make this work. What is the best version of that? I have a 6.x which is supposed to work with FC-4700 arrays, but am not terribly sure about it. Thank you for your consideration..

Just a quick note on theis thread, I replaced the batteries, but instead of 30 minutes, it took closer to 6 hours for the light to come green. My thanks to all.

This is the version I have, which is newer than the version on the array. -r--r--r-- 1 root root 14524478 Sep 25 2002 Base-08_47_52.ndu

I don't have a problem opening the unit, or replacing the batteries themselves. The issue, (as explained to me) is connecting a terminal to the SPS and entering some information to clear the fault. I was told it will remain faulted even though the batteries are replaced, and would until the...

One of my SPSs is faulted. I believe I can regain functonality by replacing the batteries and then resetting the faulted SPS. What is the correct procedure to do that? Thank you very much, Dan Weigert.

I have access to the packages on Powerlink, I just need to be able to put the proper packages on the array. What are the best versions to use? And, what is the best method of putting them on the SPs? Thanks, Dan Weigert

One of my users phone is stuck in such a way as all incoming calls to his extension are sent to the console, he cannot make any outgoing calls, and the only softkey enabled is "Forward". He claims that he didn't do anything to the unit, so I am a little lost on how to reset his line...