I would first try using Tiramisu for NT (they have a demo version which will let you know if you can recover the files before buying it) and Ontrack's Pro data recovery (Easyrecovery), which also has a free demo version you can use to see what data it can recover. If neither of these can find...
The best way to solve this problem is by:
1 - clean the lens on the drive, by using air and a soft brush / or with a cleaning CD.
2 - clean and polish the surface of the disc.
In most cases this will cause the disc to be readable again.
Hope this helps.
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