Update: We had several people read the manuals that came with our system... pushed buttons and ta- da! our system is fixed as of yesterday. We were lucky not to make our problem worse. Thanks to all of you for your replies. We didn't lose power. Oh, and we did dial 1-800-4NORTEL... that's where...
I've been told that we can't actually get vendor help because of our contract with Nortel. Nortel set up the system and won't give us any info. unless we pay. As a not- for- profit organization (YMCA of Cleveland) that depends on the generosity of the surrounding communities, $150 per hour at a...
Our Nortel system has somehow turned off our third line and one of our phones does not let anyone call out on line on. We have no idea how to fix this. We've tried to reconfigure the lines but we don't have the Administrative Pass Code. Our IT guy has no idea what to do and Nortel wants to...
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