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  1. tjeffjackson

    (CAT)Failed to log in to ARCserveIT database(EC=-2005)

    I am receiving the same messages at the same point in our backup. I tried checking the RNAME and made sure the share and security permissions to the Arcserve and Arcserveit folders were set for the Arcserve system account. I also reinitialized the database, but still get the same recurring login...
  2. tjeffjackson

    Installer runs when Office applications are started

    I upgraded a system from 98 to Windows 2000. Prior to upgrading, I had Office XP Standard installed and configured. After upgrading, Office XP ran fine. There was, however, some problem installing a banking application on the PC. I was able to install the program after updating MS Installer...
  3. tjeffjackson

    Unable to find tape record. EC=*.* Field is not a valid key [-17] (15

    I am running ArcserveIT 6.61 with Backup for Exchange installed on an NT Server machine the is our PDC with Exchange server. After running a backup session for the local drives, the registry and the Exchange server and Brick level the backup hits this informational message and continues the...

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