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Feature 65 and hold was the answer. Thanks for the help.

I have one phone that I am not able to turn off "Message for you light" We have an older BCM with the Call Pilot Voice mail. I have deleted and recreated the voice mail box with no success. I have had this happen once or twice before but can't remember how to fix it. As I recall there is a...

Yet it works with other users. When you hit 7 to make the transfer the system repsonds with "the caller is unavailable" if I change the outbound dial number to a different area code it works.

Well I checked the destination codes and the area codes are not defined there as far as I can tell. The restriction filters only have 011 411 5551212 etc so I don't think that area code is being blocked in the restriction filter. I'm beginning to feel real dumb here. All of the restriction...

I really appreciate everyones' help. For clarity this is an old area code that I wanted to put on our switch. The PBX allows outbound transfer to other area codes. I am still having a devil of a time finding the RPL for the BCM call pilot. I believe that is where the problem is.

Sorry for the delay in getting back to you. Correct, I am working with the BCM Call Pilot. The mailbox that I'm have the trouble with will work correctly if I change the outgoing phone number to an area code that I know is set up on the switch. I just need to add the new area code to the...

Thanks, I have checked all the restriction filters which seem to be correctly configured to block 411, 555 1212, 900, 978 ect. My guess is I'm looking in the wrong place and the documentation doesn't show anything about RPL. Is it on the call pilot side or the BCM?

Howdy, I'm new to the group and would appreciate some help. We have a call pilot voice mail system and I have set up a few users with the outbound transfer feature to have calls transferred to cell, home etc. When we first set up the system we restricted the VM port to certain area cods to...