Search results for query: *

Hi XtremSam12, Here is an extract from a live \log\users file. It was the 2nd and 3rd lined that were causing grief. I inserted the caroot and checked path and things went fine. You must issue a restart though. caroot A:BrightStor.log caroot D:cas_user_logs\J0000391.LOG caroot...

Ok - that was it - bang on the money - this was indeed the problem. I ran cstop, edited the lines in the \log\users file that corresponded to the Generic Jobs, ran cstart and everything worked - logs and all. Many thanks for your assistance. Mark Mulholland

Outstanding reply - your scenario matches exactly what we are seeing - in that we get a Dr.Watson log etc - AND we do have 2 x Generic jobs running. So it fits. We will attempt to apply these fixes and see how things go. Many thanks for the information - hugely helpful - AND faster than paid CA...

Thanks for your reply cyklops - but this is a little more serious. Turns out after a little more probing around that the system is throwing an exception error when writing to the log. (show in dr.watson log and in generated log under the Arcserve\log install path). The arcserve file shows a...

I would check the installation of the agent on your Exchange server - possibly re-run the install of the agent. Check the id it runs with and permissions it has. Also see if there was anything tht changed on or about the time this stopped working. I would also ensure that you can see the...

I am sure other people must have this problem. We have a server with Brightstor Arcserve 9 - been going fine for about 4 months. Last week job logs stopped being shown in the manager, on inspection I found that the Activity log was also blank. Both of these tabs just show blank where they used...