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  1. careys

    Dpnss on definity on to Meridian rls 25.40B

    you will most likely find the prob is on the definity dpnss card settings if you mail avaya support teir 3 they have some tech documentation on the set up
  2. careys

    Intuity Issue

    try a reboot or a shut down sounds like the unix process has failled
  3. careys

    Reader board change

    if you go to custom reports on the cms edit the real time report ie change skill x to skill y as long as the info is not changing it should be fine if you are using any historical data you will have to edit this report as well

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