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Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
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Is there a better way to overflow calls...???
I hope we're on the same wavelength here.... You could make use of the Expected Wait Time (EWT) function. That way you could make a queuing decision based on the expected customer experience before they queue for 12 mins. I use this fairly frequently to achieve a similar effect. It...- Fds911
- Post #2
- Forum: Avaya: CM/Aura (Definity)
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Porn Filter?
This product is sensational.... i use it extensively.... www.marshalsoftware.com/MailMarshal/ Have a nosey WebMarshal is great too... And likewise... i don't work for them... Just a highly satisfied customer... FDS- Fds911
- Post #4
- Forum: Microsoft: Exchange
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Is this policy enough?
Not wanting to make this sound like a product endorsement.... However, We have installed products by the names or MailMarshal and WebMarshal which will monitor your users for you... WebMarshal allows full reporting on websites visited and bandwidth uilisation etc etc.. it allows sites to be...- Fds911
- Post #11
- Forum: My own development as a professional
