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oh thanks guys! I got it working. Yeah, I actually changed that line appearance number from 1 to 2 originally but I did not wait long enough for the config changes to take place. So I though I was doing something wrong. It took about 25 minutes for the phones to get the new config. But...

ok, so I went into the BCM Elements manager. I went to Telephony -> Sets -> Active Sets->Extension -> Line Assignment. When I try to add another target line to the phone it tells me the "object already exist. So I can't add the line again. Anymore suggestions?

ok, so, we do not have a Hunt group, we use appear and ring (for this one outside line with a roll-over) for these 8 phones. Calls from other extensions ring fine (even when the phone is in use). Its calls coming in from outside that do not ring. DND on busy is unchecked on all phone.

We have eight Nortel i2002 phones at a remote office that connect back to a BCM400 at our main office. The issue we have is that a person is not being notified on there phone about a second incoming call. So, let's say there is only one person answering the phones at the office. They receive...

Thanks you very much! Can you give any more detail as to watch options I am looking for? Thanks again.

We have a StarTalk System with nine extensions. All the phones have a Page-All button programmed on them. Is their a way to turn the Page volume down or off on two of the phones? Two phones are right next to each other so we get feedback, and one is in a conference room. Thanks.

We have a StarTalk System with nine extensions. All the phones have a Page-All button programmed on them. Is their a way to turn the Page volume down or off on two of the phones? Thanks.