We use a free Outlook plug-in from Microsoft, Here is the links. It works great too
http://www.microsoft.com/downloads/details.aspx?FamilyID=BED9139F-613D-4182-A973-CD2FA0C691D5&displaylang=EN
Brett,
Yes, You can easily hide that icon by creating a new entry in the registry located in HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\pcAnywhere\CurrentVersion\Host create the a new dword entry called ServiceStealthMode with the value set to 1
Hope this helps.
David
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