Is there a way i can bring in the numbers that already exist from my cross tab??
this what my cross tab looks like:
Grp Open Closed Monitor Total % Closed
HD 2 4 1 7 ???
DT 1 5 0 6 ???
any ideas / help???
My boss asked me for a report stating percentage of calls that are closed. I have created a cross tab listing calls rated by status (open closed and monitoring). The cross tab lists the totals, how do i create a formula that can pull the total number of calls and divide it by the...
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