Search results for query: *

For those who will view this at some time I am fairly confident that the answer to my issue lies in the advice from whykap. 1 - Upload it to SUB. 2 - Use the 8khz 8-bit mono when uploading. I've tested a few others and it is working well.

So, I rebooted Pub and no change. I rebooted Sub and the music came on for a brief second. I called back and it was working. So, I create a test file (8khz 8-bit mono u-Law audio in WAV)and switched to it and it too was working. The interesting part was that I uploaded it to Pub first and then...

I'll do it tonight but I had done so last night. The only thing I didn't do was upload it to Sub........ I appreciate the input!

Thanks for that bit of info. The subscriber is a Moh server and I did just upload the file but it is still not audible. Does the sub need to be rebooted?

It is uploaded on PUB...It seems such a simple procedure. Admittedly I am not extremely proficient so I was hoping someone who has experience (especialy with this older version) could verify the steps. Maybe the system has issues. We have no support at this time. Thanks! Mark

I am able to upload a .wav file on PUB, it converts and I get a "Translation Complete" but after I assign it there is no audio. We have 2 greetings that currently work, one is the sample. I am able to change to either one and they work so I am assuming it possibly has to be the file format. I...

Thank you. I will make sure this is looked at.

We have a problem at our office in that we are unable to dial an 800# due to the requirement it needs 10 digits sent from our PBX. We are able to dial other 800#s and local and long distance. We received this from Telepacific: The 8205 RD location is not sending a full 10 digit number to the...