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Hello, A user of mine is attempting to utilize mail merge in MS Word 2000. They are importing an MS Access 2000 database. When they attempt to link the database with the file which is on the local machine, MS Word begins the process but then just hangs on the step "Waiting for MS Access to...

I did solve my user's issue. This was a rather odd solution, but it worked. I bought a USB hub and hooked it up to one of the existing USB ports on the computer. The other USB port had the laser printer and the USB hub had the lexmark plugged into it. The lexmark began printing properly...

Hello, I got a stumper here. A home office user of mine has a Compaq Windows 98 (Cyrix processor, 60MB RAM) PC. She wanted me to setup an HP Laserjet 1012 (usb only) alongside their existing Lexmark x63 Multifunction (usb only). The HP works fine, but since the installation of the HP, the...

peanutsmm, you are the man! I had a Win 98 customer using dialup networking not able to get to the Internet. IE kept telling her Unable to Open the Search Page, but yet I could ping her, she could ping IP but not named addresses and she could not telnet to anywhere. I did your registry trick...

Glen, I had him upgrade one of his computers to IE6 from 5.5 with no change. All of his computers are exhibiting the same problem, yet I cannot recreate it on a workstation here. Jon

Hello, I work for an ISP in Delaware and had a question for all. A customer is running Outlook Express 5.5 on 5 separate computers (all 5 of his accounts are set up on each computer in a separate identity with the leave mail on server option checked). He tells me that his mail (until he...

Hello, I was installing a clean version of Win2k professional on my workstation at work (HP Brio 8580, PII 350, 128MB RAM, 7 GB HD). All appeared to be going well until I came to selecting components. Since I needed none of the options for my selected setup I left all options unchecked. I...