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  1. SCCSGod

    Does Nortel Support Agent Whisper?

    No Nortel does not support this product.
  2. SCCSGod

    MAS Trace Window Pops to foreground

    When I connect VIA PCAnyWhere to my SCCS 5.0 Windows 2003 server that has PCAnywhere 11.0.1 the MAS trace window will always pop up to the foreground. When I browse folders and then close down windows the screen will go black then refresh with the MAS trace window in the foreground. Any ideas on...
  3. SCCSGod

    Symposium 5.0 migration

    Unfortunately your vendor is right. The problem is that the SCCS software will not let you downgrade your keycode. So if you want to drop a number of agent licenses then you will have to perform a new install.
  4. SCCSGod

    Symposium Web Client 4.5 skills differ from Classic Client

    SWC SU03 is now available and also make sure the SCCS 4.2 is up to SU11. There were some issue fixed in SU11 that sound similar to your problem.
  5. SCCSGod

    SCCS 4.2 Skills Auto Changing

    Sounds to me like you have a scheduled assignment setup that is set to run daily.
  6. SCCSGod

    Web Client 4.2 Not Ready Reason RTD

    Make sure that under configuration that you have given your Activity / Not Ready ready code display names. Display Names are different from the actual name for the code. Also display names can only be programmed under the configuration section of the webclient and cannot be programmed in the...

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