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  1. saexpress

    Direct Pickup Outside Line

    That particular shortcode did work. Thinking along those same lines, I tried N;/N/Dial and it worked as well, but it also works for more than 7 digit calls. And... that answers another question I had. By using this as a shortcode, I am able to specify extension-specific outgoing CID...
  2. saexpress

    Direct Pickup Outside Line

    Just tried ?;/./Dial and had the same problems as before. The only one I've gotten to work is the ?D/9/SecondaryDialTone I mentioned above. I've tried just about every combination I can think of, but I almost always get the same "call cannot be completed as dialed" error from Qwest after...
  3. saexpress

    Direct Pickup Outside Line

    I was trying all sorts of combinations with ? and ?D, but nothing seems to work. Using: ?; . Dial/SecondaryDialTone didn't work either, but I did just find something that did: ?D 9 SecondaryDialTone That will give me an outside line, but will NOT allow access to internal extensions. I...
  4. saexpress

    Direct Pickup Outside Line

    Hello again, I would like to be able to set certain extensions so that they immediately pickup an outside line when the handset is picked up (ie: not need to dial '9' to get out). I've looked in the help manual, and I've tried everything I can think of using User Shortcodes of both ? and ?D. I...
  5. saexpress

    Partner Appearance/Page Emulation

    Hello again. Thanks for the help the last couple days, but I have another question I'm not sure about. One of the higher-ups in our company want a button feature on his phone that we had with our previous phone system, an AT&T Partner system. What he wants is very similar to the User feature...
  6. saexpress

    Custom call handling

    Hmmm, another question now. I'll try just adding it to this thread and see if anyone sees it. Does anyone know of a way to have the Voicemail Pro server play audio from a different source than a WAV file? Whether it's an Entry Prompt or some other form, I'd like to play audio to a caller...
  7. saexpress

    Custom call handling

    Haha... you never know. Any decent BOFH should have the extension 666 :) That seems to work pretty good, thanks!
  8. saexpress

    Custom call handling

    Thanks for the help! I'm just not quite sure what you mean by using a shortcode. Do you set the incoming call route to a shortcode? If so, what do you specify as the shortcode action? Thanks again.
  9. saexpress

    Custom call handling

    Hello, I have an IP Office 403 unit with Voicmail Pro. What I'm trying to do is take action on a call before it rings to a user's phone. For example, if somebody calls my extention directly (through a DID), I want to play a short announcement before ringing my phone. I figure it would be...
  10. saexpress

    Outlook PST question

    In short, there is no way to "convert" your OST files to a standard PST archive. The best solution would be to have the Exchange Admin for your old server export your mailbox into a PST archive. On a side note, I'm not sure how adding/changing domains would cause you to loose any files. What...
  11. saexpress

    bad mail folder

    Been reading over this and didn't see anyone else mention it so I will. Microsoft very recently (5/24/2004) released a great script for taking care of the BadMail folder. It gives you lots of control on what and how many messages are deleted. Check it out, it's a lot better than a batch file...
  12. saexpress

    Outbound Caller ID Causing Problems

    Thanks, that's good information to know. Nick
  13. saexpress

    Outbound Caller ID Causing Problems

    Hey, nice! That did it, thanks! Just out of curiosity, do you know anything about my related questions, or maybe someplace I can go to get detailed info on the different Feature codes such as Dial, Dial3K1, etc.? Thanks again.
  14. saexpress

    Outbound Caller ID Causing Problems

    IP Office 403, 24-trunk PRI. A few days ago I modified our outbound-dial shortcode so that it would send each user's DID number out. This seemed to work fine, but today I found out that we can't call some numbers, so far it's only a few 800 numbers. When dialed, all we'll get is a fast busy...

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