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  1. mallana

    Call Monitoring Software

    How large is your call centre i.e. How many, agents, seats Do you require screen capture? Are you considering VOIP in the near future. Have many years experience with call monitoring technologies and happy to help.
  2. mallana

    Backup Exec 9.1 on Web Client server 4.0

    Were you able to resolve this issue as we are experiencing the same problem. Thanks!
  3. mallana

    SCCS 4.0 - 4.2 Multisite with NCC Upgrade

    More Details, Upgrading from SCCS 4.0-4.2 Although the vendor is attempting to convince us to go to SCCS 5.0 which to us is not an option. 3 SCCS Networked Sites 1 NCC All sites interconnected via WAN Off prem IVR Hours of operation 24x7 We currently use IEX Totalnet for intelligent... or so...
  4. mallana

    SCCS 4.0 - 4.2 Multisite with NCC Upgrade

    Anyone?
  5. mallana

    SCCS 4.0 - 4.2 Multisite with NCC Upgrade

    Could anyone share their exeperiences with this upgrade, gotchas, best practices etc...
  6. mallana

    Symposium 5.0 & Symonview

    Hello, I'm curious to know how you were able to get Symonview to work with XP. Thanks

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