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  1. Smavis

    MSC

    Does anyone know where to purchase Media Services Card Refurbished(MSC)for the BCM 200/400?
  2. Smavis

    BCM 200

    Anyone??? Looking for some help here.
  3. Smavis

    BCM 200

    Is the MSC known to have issues? I know that Nortel warrants the BFT due to a component issus. Do you know if they do the same for the MSC?
  4. Smavis

    BCM 200

    I have a BCM 200 with 3.6. The Voice mail keeps going down. We reboot it and it comes back up for a bit then goes right back down. We have replaced the Base Funtion Tray twice now and the same problem keeps happening. We just replaced it this morning and it has already gone down. Any suggestions?
  5. Smavis

    Historical reporting for contact center

    Kargo, I found the problem. Service Pac 2 was not installed on the PC for the reporting. you must make sure that no anti virus is turned on the reporting PC and that you have windows pro xp along with the latest version of Java after that it only took a 1/2 hour to load and everything worked...
  6. Smavis

    Historical reporting for contact center

    I think I found the problem. Service Pac 2 was not installed on the PC for the reporting. you must make sure that no anti virus is turned on the reporting PC and that you have windows pro xp along with the latest version of Java.
  7. Smavis

    Historical reporting for contact center

    BCM 4.0 with Contact Center will not give historical reports. I am getting an error message that says "Historical Req over 3 hours" Need some HELP...Has anyone ever experienced this problem???
  8. Smavis

    NORTEL BCM 400 3.6 SW PASSWORD RESET

    Having a problem accessing a BCM 400 with 3.6 software. The system password had been set to default and either it has been changed or the password entered incorrectly too many times but we are no longer able to login to the unit via the web browser. Does anyone have a solution to resetting the...
  9. Smavis

    BCM Upgrade

    Has anyone had any problems retreiving keycodes after the 4.0 upgrade???
  10. Smavis

    Looking for Norstar Vendor for West LA job

    TDS phone number 1-888-837-6282
  11. Smavis

    Looking for Norstar Vendor for West LA job

    TDS is a partner that can help you. 1-877-837-6282

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