From the symantec support online:
>Try going to your quarantine folder. If NAV attempts to clean and fails it probably is being thrown into the quarantine folder. The next time the quarantine folder is scanned, the systems see's that virus in the Q folder, and your alerts come up. Clean out the...
More information : The lock up happens during the first few moments of the scan.. when it reaches the boot sector reference. The machine is a client machine running of a server located in the next state. was working fine until recently however no new software has been installed. Only email...
Have a lock happening on scan only. Will sit is the taskbar np's but try to run scan and system freezes. The drive is networked, client says it has been working until recently. The drive had remnants of various Kakworms which have been removed. Any ideas??
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