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I have recently replaced a norstar 8x24 that would loose programming every time it was powered down. I replaced it with another 8x24 but used the same software cartridge. I am continuing to have the same problem of loosing programing.Is there a capacitor somewhere that could be bad or do you...

I have an 8x24 DS w/ Centrex software and a Startalk A. The phone system sees the voice mail in maintenance under port/DN status on ext. 2257 & 2258. Every time I try to log into Admin or use any of the feature codes, the voicemail recognizes the feature codes but will only give me an active...

I have had off premise notification set for an emergency mailbox for months. After hours when the customer reaches the CCR tree they can leave a message in the mailbox that contacts a pager. I have set this up to use pool A, the only line pool. In the past week the notification is no longer...

It seems the system will only allow me to set the absorb length to "1" if I use 9.(any#). Otherwise my absorb length options are none or all. Is there another way to use 9 and get my absorb length to 1?

I have a Norstar MICS w/ 6.0 software. The service provider is sending me National Protocol from a Lucent 5ESS. The system is set up on NI-2 and my NSF ext. is OUTWATS. I have built route 001 w/ a Dest. code of 9. Any local or long distance call dialed is immediately followed by a normal...

I am running Mics 6.0 software. The service provider is sending me national protocol, Lucent 5ESS. I have set my NSF ext. to OUTWATS. I built route 001 w/ a destination code of 9. It seems that when I hit Intercom "9" I can get out, but after dialing the number,whether its local or...

The service provider is BTI,they tell me that it's National protocol. That the T1 originates from Bell South, and for it to be set up any differently would require a custom PRI build. I have not set up anything in the Cbc field. I was told I did not really have to do much there to get the PRI to...

I have a serious dillema - looking for some advice! I have a MICS w/ a PRI. The service provider is bringing me National Protocol. ESF, B8ZS, Ascending. No matter what I try I cannot get the NI-2 Protocol to work. I can get my incoming mapped properly w/ my DNIS digits, but cannot get outgoing...

I have installed a MICS w/ 6.0 software. I am currently having problems with transferred calls that will not drop into voicemail after the designated number of rings. I have verified the NAM DN, setup call fwd no answer and call fwd busy for each set, and have verified that each user has...