Administrators have access to terminal servers by default. Try adding the global group that contains all of your users (preferably "authenticated users") to the local "remote desktop users" group on the server. Hope that works.
Hi Bill,
We had this problem a couple of months ago on our main file server and ended up calling microsoft. Check out Microsoft article 317249 (previously q317249) and follow the instructions on setting the maxworkitems, maxrawworkitems, maxfreeconnections, and minfreeconnections registry keys...
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