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I am running an IPO500 10.1.0.8.0 build 3v and VM Pro 10.1.0.8.0 build 1 and an IVR we have recorded is working fine, once we get to an Avaya prompt for the VM for instance there is no prompt, are these on the SD card rather than the VM Pro? Any help would be appreciated

Yeah, easy when you know how!!!! Thanks so much

Please can someone help with this, It is a windows 10 machine and I need to run VM Pro 10.1.800.1 I have added the IIS components in add remove programs

How would I find out which port it is? Rebooting the sbs resets the issue for a while

Does anyone know what version of windows will run the VM Pro above, we have taken on a site and it is on the SBS and the SBS is taking the port, I have reserved the ports in the registry but it is still happening, I an going to install a PC onsite to sort this out once and for all but cant fine...

I have an issue where I have a divert to an external mobile on an Avaya with ISDN2, the divert works fine but when you call in to the main number there is silence and no ringtone at all, which is very off putting, the calls is diverting adn the mobile is ringing..! V_10.1.0.8.0 build 3,

I am new to these products but have a general understanding, can you help with the below: "Basically all I want to do is to restore previous functionality to our previous installation of One-X Portal, Web management of phone, Outlook integration and ideally softphone" The client has mobile...

thank you

Hello, We need to restore a .cfg from a back up, when exploring the manager file I do not see cfg file or the back up files that I was always used to, have these been hidden or am I missing something? Any help would be appreciated.

Thank you Ive gone to 11.0.4.0.0. build 74, am I better to roll back?

Hell, since upgrading to R11 I cannot get to the login page for the self administer web gui, is this a certificate thing or am I missing something? Thank you

Yes subnet is 0.0.0.0 and I agree re the network issue but I just wanted to make sure, thank you, you are very helpful

All IP routes are in i.e 0.0.0.0 then pointed to each local LAN gateway, what is strange is that from lan1 I cant ping the Avaya on lan2 and vice versa

Hello, We have three Avaya's on an MPLS 2 x on 10.43.0.0 1 x on 192.168.43.0 We can ping PCs on either side of the Smoothwall and in either LAN but we cannot ping the Avaya between the subnets, we can ping between the 10.43.0.0 Avayas. Is there anything I am missing on the Avaya set up that...

Thank you :)

Okay thank you, are the UDP ports diff?

Thank you, no the IP ranges are still the same, what are the default ports for H323 is it 1719 - 1720 for the registration? Just for clarity, thank you

Hello, I could really do with some help on the following: (This did work for sometime, then the IT firm have changed the two VPN routers and now it doesn't) I have several IP phones on a remote VPN on the 192.168.105.0/24 My Avaya is local on the 192.168.106.0/24 and has IP phones that work...

Hello, on the new ACR does anyone know if it auto scrubs card details for PCI Compliance? Thank you :)

Hi All, I have one Avaya IP Office 500 on version 9.1 on IP address 192.168.2.249 and one on 192.168.1.249, the lan to lan vpn is staying up. The SCN went down at 0100 this morning and to get it up I just go to the line properties and change the outgoing group ID and then the short code to...