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We have a 3300 ICP running software version 5.0.5.11. I'm getting the following alarm: Severity: Warning Source: Call Control - Maintenance Description: DMBS info: DBMS CHECK completed. 01 database error(s) detected. 00 form(s) could not be accessed. Although it says warning and not error, it...

MitelMan, Thanks for the boot files. I only replaced the 5215 boot file for the Minet protocol. Everything worked perfectly. Thank you very much for your help.

Thanks MitelMan. I would really appreciate it. Can you please email to Mitel@Media-Trac.com? Thanks

MitelInMyBlood: I'm not well versed in telecom jargon, but here's a try at explaining what we have going on. Our telco provides us with 23 trunks and a D channel on each of 3 PRIs. We have 4000+ DIDs. The DIDs are not assigned to any specific PRI but rather come in on whichever trunk is...

The software version we have is 5.0.5.11. I'm not sure what load we're using. I ftp'd in and looked in the tftp folder. I found files called BootIp5215Dpl_00.bin and MinetIp5215Dpl.bin (among others). The datestamp on both is 12/27/1990. While our new phones are 5215s, we're currently using...

I don't need the information immediately so I can definitely wait until you've enjoyed your holiday. Thanks for your help.

Thank you all for the information. I ran the version maintenance command from the GUI and, along with a lot of other stuff, it gave me "3300 ICP Call Control 33.1.0.46_SP7." This version doesn't seem to be in the same range as what you folks are talking about. Is there another version I...

We have 3 PRIs coming into a 3300. Is there a way to make all calls coming in on one particular PRI route to one particular hunt group? Thanks in advance

Hello, We have a 3300 with 5020 IP phones connected to it. These phones have been working fine. We recently purchased several 5215 dual mode phones and had a vendor install licenses. I tried adding these phones as new extensions but the phones give an error on boot up and then reboot...

Ok, I guess I was confused. If you read the spec sheet on the SX-200 controller, it says Whisper Announce a feature. Maybe they are talking about an off-hook type of announce (like when a user is manually transferring a call to another user in an organization) - and not an automated whisper on...

When a user answers the phone, an electronic voice "whispers" the ANI of the caller (or other related info based on the specific number dialed) before the call is actually connected. I believe Whisper Announce is a capability of their SX-200.

Does anyone know if the 3300MX controller has "Whisper" functionality? Our vendor isn't sure and I can't find a detailed feature list for the 3300 on the Mitel site. Any help is appreciated!