We just migrated from Compaq Alpha DS20 to a new P615 running AIX 5.1. We were also using Solarwinds to monitor the previous machine and now we can't see anything other than link status on the new system. I called Solarwinds and they told me that the AIX box needed to support RFC 1514...
When dialing the ACD-DN I get the (Octel) voicemail as expected.
Next I changed the NCFW field in the ACD-DN to say my extension and then dialed the ACD-DN, it goes to my DN and then to voicemail as expected.
Although when I route the call to the same ACD-DN in my symposium script I get a...
As the NTP (Symposium Call Center Server Scripting Guide) suggests use the following syntax:
ROUTE CALL <dn>
where <dn> is the directory number to which you want the call routed. This can be any dialable number such as an ACD-DN or a personal DN.
When trying to route to an ACD-DN with the...
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