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I have deleted the mailbox and recreated it and the same issue is happening. He is unable to dial out from Outlook. Are there any settings that i could be missing for this to do so?

I RECENTLY UPGRADED A BCM50 AND THE CUSTOMER CAN NO LONGER DIAL OUT FROM HIS OUTLOOK. IT IS SET TO ROUTE WITH NO NUMBERS IN THE SPACE NEXT TO IT. HIS CLASS OF SERVICE IS SET TO 3 WITH OUTDIAL ENABLED. HE ALSO HAS AN EXPRESS MESSAGING LINE # FILLED IN FOR HIS FAXES. I CANT SEEM TO GET IT...

I have full Admin Rights, but how do I do a level 2 to get back in?

I seem to have a problem locked out of a BCM50e on the "Data Services" area. I am trying to get into the DHCP Server to disable DHCP and any username/password does not work. I have cold reset the router multiple times so it goes back to the Factory Settings and still no luck getting in. I...

Alright I finally give up here. I have been tring to install E-Mgr for 6 hours and it is still not working. I have IIS installed and Mgnmt & Monitoring Tools also. When I install it without a Default Account I am able to get to the home screen (Hence I cannot use the default user name...

Can someone tell me how I put a "Night service" button on a reception phone so it goes right into the Auto Attendant when pressed?

I have a referbished MICS cabinet and the newest release software of 7.1. When I power up the system it tells me "CONFIG FAILURE" Warm reset...when I recycle the power since this is my only option, I reboot it to find the same error message. Does anyone have any ideas for me or think it may be...

where can I get the patch from?

Does anyone know where I can get this upgrade? BCM050.138_BCM50_1.0 All I can find are PDF files and not the actual patch, I need to know where i can get the actual patch from. If anyone has a webpage link or something to give me that would be most useful. This is for the BCM50 rls 1.0 DST...

if anyone knows where to get this patch file, please let me know. I have searched Nortels website and get the runaround as usual. the upgrade patch i have been searching for was BCM050.138_BCM50_1.0, but no results have been found.

I have a customer who has about 10 employee's. What they would like to happen is: A caller form the outside world calls into someone's D.I.D., that person doesnt want his voice mail so decides to zero out. They want that caller to go to the receptionist which is then in a hunt group to ring...

When someone calls into an invidual D.I.D. how do i get a zero out transfer back to the receptionist (general mailbox)?

I need to do an upgrade on a BCM 400 and I was wondering if anyone had any issue's in doing this before. Is it easy or will I possibly run into some issue's and what would they be?