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  1. twmeyer

    Unable to create TTY 1 on Port 1 of SSC card

    A Nortel tech was able to dial-in to the switch and recreate TTY 0 and TTY 1 for me. I have not found out yet what he had to do to fix it. I plan on giving him a call to see if it was something I could have done. I'll post an update when I find out.
  2. twmeyer

    Unable to create TTY 1 on Port 1 of SSC card

    I can not program TTY 0 or 1. Is there any solution to this? Is it possible to reinstall without losing all the programming? I can't go to a backup since I don't know when TTY 0 was removed. Why does the system allow these ports to be removed if they can't be reprogrammed? I guess it's...
  3. twmeyer

    Unable to create TTY 1 on Port 1 of SSC card

    I mistyped in my post. It should have been ADAN new tty 1 Here is my prt from LD 22, it does not have tty 1 listed: REQ prt TYPE adan tty ADAN TTY 2 TTY_TYPE SDI CAB 00 CARD 01 PORT 0 DES CDR BPS 9600 BITL 8 STOP 1 PARY NONE FLOW YES BCST NO USER SCH CTY...
  4. twmeyer

    Unable to create TTY 1 on Port 1 of SSC card

    I have an Option 11C running rls. 25. I had TTY 1 configured on Card 0, Port 1 for one of my terminals. We needed dial-in access so I moved the port to a modem, which I have done several times without a problem. I didn't have any luck getting access through the modem so I eventually gave up...
  5. twmeyer

    Problem with ACD queue

    Thanks. I hadn't thought of that. Any idea what kind of problem it might be?
  6. twmeyer

    Problem with ACD queue

    We are having some weird things happening with one of our ACD queues. Here is the scenario: a call will come to the receiptionist's 2250 console, she will transfer the call to the ACD queue, the caller will hear 1 to 2 rings and the line goes dead, or the caller will hear rings until they...
  7. twmeyer

    Receiving ERR090 on internal T1 route

    We have an internal DTI T1 route connected to a digital modem pool. Every time a call gets connected to that route we get a ERR090 message. The call connects successfully and everything works. I would just like to get rid of the message to clean up the terminal. I have another internal DTI...
  8. twmeyer

    Internal T1 Trunk to External T1 Trunk connection problem

    I am inserting a 9. I've also discovered that if I dial the route access code instead of a 9 in front of the number, it works. I guess I can do that as a work around but I'd rather just dial 9.
  9. twmeyer

    Internal T1 Trunk to External T1 Trunk connection problem

    I don't think I explained this very well. I can get from the switch to the Fax Server just fine. Calling from the Fax Server to the Switch is when I loose the digits. I think I have trunk to trunk allow. Can you tell me what to check?
  10. twmeyer

    Internal T1 Trunk to External T1 Trunk connection problem

    I am trying to set up an internal T1 from an Option 11 to a fax server. From the fax I can dial internal 4 digit DNs fine. However I am unable to dial an external phone number. When I do a trace it shows that that only the first 4 digits are being received by the switch. I believe the...
  11. twmeyer

    Restricting a recording trunk

    We have Malicious Call Trace set up with a recording trunk. How can I restrict this so that only external calls can be recorded and not DN to DN calls?
  12. twmeyer

    Setup of Digital Recording Device

    I have a digital recording device that is connected to digital station ports. I can record a call by conferencing in a recorder port. I am trying to set up a button on a 2616 to automatically record a call when pressed. I have created a button using the Direct Hot Line/No-Hold Conference...

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