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  1. djc3rd

    Holiday Greeting

    Sorry for not including technical details Nortel CICS with Call Pilot 150 3 incoming lines for church 2 incoming line for Pre School Not 'closing the business' Callers advance to the Home Node after the Greeting (Company or Holiday) Home node gives options to reach staff offices and therefore...
  2. djc3rd

    Holiday Greeting

    We are a chuch and preschool. Some days the church is open and the preschool is closed due to weather. The preschool is on a different CCR tree than the church. Is there a way to have both Holiday greetings run if the church and school are closed for inclement weather? It's not allowing me...
  3. djc3rd

    Incoming calls not disconnecting.

    Will be calling povider today. I have Supervision on. I just assumed... wwll you know how tbat goes. Thank you.
  4. djc3rd

    Incoming calls not disconnecting.

    Running a Nortel Compact Plus Call Pilot 150 for ACD Using Cable Company as Voice Provider When an incoming call hangs up during greeting the call gets directed to the Prime line and the attendant hears a loud rapid busy. I am not sure why the call doesn't disconnect. I am writing for help in...
  5. djc3rd

    Incoming call not disconnecting

    Running a Nortel Compact Plus Call Pilot 150 for ACD Using Cable Company as Voice Provider When an incoming call hangs up during greeting the call gets directed to the Prime line and the attendant hears a loud rapid busy. I am not unsure why the call doesn't disconnect. I am writing for help...

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