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Hi Peter, The ?. is the shortcode that sends calls to the ARS and the ARS itself contains the N; . It's not really failover that I need but rather the "alternate route" feature. Anyway, I've increased the dial delay to 4 seconds which seems to be doing the job but I'm still flumoxed as to why...

Hi Jamie, Thanks, I've got the N; so that's working fine. I checked the system again this morning. Strangely, 018... calls don't give much of an interdigit timeout which appears to be the source of the problem but when I do 019... they give me longer. Will try to move the dial delay out on the...

Hi, We put in server edition for a customer about 2 weeks ago with 2 x servers and 2 x IP office as H.323 gateways. The customer wanted to add a sip trunk to server A which we've done and is now operational. The customer wants the SIP trunk to operate as an overflow in ARS so calls are...

Peter, The VPN option works but latency causes occassional voice quality issues. The Cisco equipment may well be blocking something, my hunch being the type of NAT in use. Obviously, we need to test the new remote worker solution or we could run into problems selling it. My point was merely...

yes do a e.g show interface fastethernet 0/1 Check usual stuff like duplex, and speed on either side of the link. Also, if it's optical fibre, check connections and if there's a fibre media converter that can sometimes cause problems. I suppose you need to tell us more about your connections so...

Have you got them set to mode on, PAGP auto/desirable or LACP active/passive? Trunks on all ports is correct and also using channel-group command to tie the ports into the same port-channel number. Hope this helps. It's all just paper cups and bits of string!!!!!!!!! CCNA, CCDA, ACIS -...

Hi, I'm going to keep trying to figure this one out but I think AVAYA need to start trying to go with the standards and start using SIP endpoints as standard instead of H323. It's going to be far easier to troubleshoot. The reason I'm not going with the VPN option is because it's already in...

I've been trying to set up a remote H323 extension with IP Office 500 v1 Release 8 through a Cisco 837 at the IPO side. The phone allows me to login and I can see the registration process occurring. All I get afterwards is the word "Phone" in the top left hand corner of the screen. I've...