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  1. TyValentine

    Refurbished Nortel Equipment!!

    I'm with A1 Teletronics, Inc. http://www.a1teletronics.com/
  2. TyValentine

    BCM Media Bay Module

    Hello everyone... I need a little clarification on resources. As everyone that works on a BCM's knows.. Each MBM will take up a certain number of Resources from the system.. 32+ MBM 1 resource 4pt analog trunk MBM 1/4 resource 16+ MBM 1/2 Resource And so on.. Now the 4pt analog trunk takes up...
  3. TyValentine

    Call Pilot Call Center Question???

    This for an MICS 7.0 with a Call Pilot 150 w/ 3.0...
  4. TyValentine

    Call Pilot Call Center Question???

    on an existing call pilot 150 Call Center with 30 agents Call Reporting 6 supervisors need to be able to monitor the agents by screen at the same time if possible 6 supervisors need to be able to listen in on conversations but I need to know if all six can monitor at once or if it is one at a time.
  5. TyValentine

    Call Pilot Call Center Question???

    on an existing call pilot 150 Call Center with 30 agents Call Reporting 6 supervisors need to be able to monitor the agents by screen at the same time if possible 6 supervisors need to be able to listen in on conversations but I need to know if all six can monitor at once or if it is one at a...
  6. TyValentine

    I2050 Soft Phone

    I need to revise this a little. I know that when you put any I2050 seat on a PC you have to have an IP Telephony Client per seat... That's a given! Do you have to at least buy an NTAB9803 for every station Past the 16 you can down load off the BCM itself?? It reads as if you can download at Max...
  7. TyValentine

    I2050 Soft Phone

    I need more information... I know that when you put the I2050 on a PC you have to have an IP Telephony Client seat... That's a given! But do you need to also buy an NTAB9803 for every station past the one free one you get with the BCM? Read the Very bottom of this passage.. Here's some...
  8. TyValentine

    BCM400 Rls 4.0 ????Windows Based?????

    You all have provided me with valuable information.. Thank you again!
  9. TyValentine

    BCM400 Rls 4.0 ????Windows Based?????

    Thanks for the information.. Beta Tester, huh? Have you had any major problems with the 4.0 software?
  10. TyValentine

    BCM400 Rls 4.0 ????Windows Based?????

    Okay OKay... I need some clarification... I've been hearing for the longest time that the new software release is going to be a linux based OS... Now I've heard they're going to stay with the Windows based OS... Does anybody know the truth?
  11. TyValentine

    Wireless Solutions

    Looking for some insight... My customer doesn't want to go with Spectralink phones and I've tried to talk to him about the 9631's.. But he doesn't want to go with a phone that's close to or is discontinued... Is there any other wireless solutions that will give my customer the same...
  12. TyValentine

    Plantronics CS 550 Wireless Headset

    I have CS50's in place on some Partner 18D's right now and have no problem as far as compatibilty is concerned.. Not sure about the AWH-55 though... You can use a 10U100... But they are soon to be not a available to the market....
  13. TyValentine

    auto attendant

    What voicemail do you have? What release?
  14. TyValentine

    Remote Access

    No DO NOT PUT IT IN HOT... You can plug your computer right into the admin port on the front of the processor... Ty
  15. TyValentine

    Avaya 9631 Wireless phones

    Once again your a Scholar and Gentleman! Thank you!
  16. TyValentine

    Avaya 9631 Wireless phones

    The Radio Controller would be a TN789?
  17. TyValentine

    Remote Access

    Hey Dave, There are two different cards you can use in the processor... The first is just an ACS Backup/Restore PC card (That's all it does is just backup and restore) and the second is The ACS Remote Access Backup/Restore card (this card does remote access, Backup restore, and will upgrade a...
  18. TyValentine

    Remote Access

    You need the ACS Remote Access Backup restore card in the Processor... second you need to go onto Avaya's website and download the PC Administration Software for PARTNER ACS.
  19. TyValentine

    Avaya 9631 Wireless phones

    Avaya 9631 wireless.. Do they plug into an analog port or digital port on the system?
  20. TyValentine

    LAN CTE Licences

    I mean I can sell them for less than that...

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