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I have a similar problem. I am unable to program SOME of the buttons on the CAP module with 4-digit internal extension numbers. Most of the buttons will accept 4, but several will only accept 3. I have tried pressing the last two buttons on the 1st and 4th columns as described to reset the...

luv2ski, your rebooting sequence worked! Thanks so much for your help!

Hmmm. I still don't seem to have CCR trees. If I open admin (feature 983), then choose: Admin: other Admin: CCR CCR Admin: Admin CCR tree: here I tried trees 1-4 and got the New tree: Build Quit menu, so there must not be any trees, right? This is the only way I know to check. Then I...

We do not use the CCR tree. We just use an Automated Attendant. I checked, and there are no CCR trees built in our system. Any other ideas why I would get the 'MBox in use' message when I try to delete the mailbox?

When I try to delete a user mailbox I get the message "MBox in use" and it can't be deleted. I have checked and deleted all voicemail messages associated with that mailbox number. Does anyone know what else I can check?

I looked at the TIDs, but they didn't really apply. The files I am trying to open reside on the hard drive, not the server. I looked in options and the "ignore other applications" box was unchecked. I tried checking it and got an entirely different error saying, "Cannot find...

The message is titled "Microsoft Excel" and says, "A document with the name '[filename].xls' is already open. You cannot open two documents with the same name, even if the documents are in different folders. To open the second document, either close the document that's currently...

I have several Windows 2000 computers that are doing the same thing. If you open Excel97, then try to open a spreadsheet, it will tell you that another file by the same name is open, but it isn't. You can close the error message and the file will open anyway. These computers have Win2kSP2...

I have several Windows 2000 computers that are doing the same thing. If you open Excel97, then try to open a spreadsheet, it will tell you that another file by the same name is open, but it isn't. You can close the error message and the file will open anyway. These computers have Win2kSP2...

I have two computers with Adobe Acrobat on them. The install puts an Acrobat item on the menu bar and an icon on the toolbar in Word. When you click the icon the current Word document is automatically converted to a .pdf file on one of the computers, but the other just flashes at you. I can...

I have a Sony VAIO laptop using Windows ME that will connect to our Novell 4.11 network using the Microsoft Client for Netware, but when I install the Netware client -- I've tried 3.1.2 and 3.3 -- it can't find the network. We have several Dell desktops and laptops connecting correctly that are...

What syntax do you use to ADD NAME SPACES? What file does the line go in?