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Location Based Services is being delivered in MCD 6.0. This will allow you to configure specific zones of devices to dial 911 calls directly out of the local PSTN trunk, even if a Hotdesk User is logged onto it. You will also be able to configure different answer points when dialling 0, eg...

You can configure any User or device with a Multi-device Service level. When you use this Service level you do not consume any IP User licenses. You can then add upto 8 devices or Users into a single Multi-device Group. The Group takes on the number of the Primary member. This group consumes a...

Hello Make sure you continue to use Enterprise Manager. That will give you single pane access into all the different MCD systems. It will also give you a single place with all your Users and Devices being easily shown. When you group your systems into Admin Groups, put them together logically...

MiCW is not the config tool that supports the SX2000 back up. You are thinking of the old SX2000 config tool that created the backup that software installer then reconfigured into a 3300 database. That old config tool is no longer available. MiCW allows you to install a 3300 from scratch with...

You will need to be logged on to Mitel OnLine,,, I think. http://domino1.mitel.com/prodsupp/prodsupkb.nsf/byauthor/B2BAA65474537405852579350053DB9D?opendocument

If you use the Multi-device group and programme the BLF to the group, the lamp will reflect the state of the entire group.