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can you please brief the proceedure of adding the data modules in S8700

try to make it manually working by enabling the cor for both service observer to Y & service observred to Y & assign the same to your station & test. After completing the test assign the same cor to VDN & after that it should work.

System is purchased through Avaya distributor. We are planning to have 24/7 support & only for hardware purchased through them. they are qouting us in percentage based on P.O value. If we want to take up with Avaya , what will be the per port value for 24/7 contract.

Set the direct agent calling to yes.. COR Number: 4 COR Description: AgentID-Supervisor FRL: 6 APLT? y Can Be Service Observed? y Calling Party Restriction: none Can Be A Service Observer? y...

10 route-to number *8731244 with cov y if digit = 1 11 route-to number *8731245 with cov y if digit = 2 give a pause after *87,31244 or enter *87 only & inform the caller to enter the Agent id manually.

VDN cor should have the facility of service observe enabled.

10 route-to number *8731244 with cov y if digit = 1 11 route-to number *8731245 with cov y if digit = 2 Set the covergae path to n & try again. It should work.

hi , We have G3 r pbx with 1200 ports , wanted to know what is the Annual mainainance contract prices.. Is it on the P.O value / per ports. If percentage - what percentage If per ports - what is the per port vaule.