I could be using the wrong wording. But I've built a switchboard menu system in call pilot and now want to implement into the incoming number where the receptionist has a console m2250. So when if she's not there or gone for the day she sends it to the menu system.
It does ring to a console, but the idea is that if the receptionist is busy the voice menu system would kick in or depending on the time of day i.e. after hours it would kick in.
Hi,
I've created a menu system for the various departements of my company and am trying to integrate into the main company number. When I do a PRT on the main number it is an LDN. When I go into LD 21 to do a PRT on the LDN I am nowhere closer to integrating the menu system.
I did create an...
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