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Hi My EPABX is on succession 3. The QSIG comes in package , with package details given below for you information. The package details for the system can be obtained by giving printing package in Ld22 Description Package Q Reference Signaling...

Hi The problem has been sorted out. The IPC folks gave me this justification and it may help you'll to understand how the call forward works betn these 2 systems. IPC cannot switch calls. When the primary extension is busy, IPC passes the destination ext number to Nortel thru the q-sig. Nortel...

Thanks for your intererst. We managed to kill the problem finally after we could rewrite some rules on the firewall configurations.

HI ! The setup is complete now and everything's working fine, except; when i press the key on IPC, configured to pickup the DSC extension, it gives me a fast busy tone. Looks like the dial tone is not being fed. When i set the inter digit timer on the IPC i get a dial tone, but there is a...

The problem was resolved after replacing the C-Lan card. Actually the reset of Clan was linked to the ip-phones going in discover mode. Or vice versa :) Surprisingly the EPABX did not throw alarms. Its been smooth sailing since then. Since we were not riding on the Data N/W ( we have...

Thanks for your interest folks. Mitch, I will get the cisco guys to check this option. But, will the router come into play here. The phones are on the same Vlan. Are you pointing this towards "Shuffling" and meaning to say that when the MEDPRO hands over the voice communication over to the 2...

There is no discrepancy in the trace. It shows the entire string properly. There are no denials.

Hi, I have a unique problem. I have a site with MEDPRO & Clan cards. Then I have another site where i have just hung IP PHones. The 2 sites are connected via leased lines. The IP phones are all registered at the central site. ( The second site does NOT have any media gateways ) When I...

Will try this and let you know. Thanks for the HELP !

Thanks ! Is it possible to have line side extension integration betn the 2 systems rather than trunk ? Today I have Analog extensions from the DID range on the Nortel EPABX e.g. 12345 terminating on IPC Analog trunk interface card as an incoming trunk. So, when someone from the outside dials...

Hi ! Need help. We have an Nortel 61C connected to an IPC Dealer Board system over Analog extensions. We want to move this to Digital E1 Qsig connectivity. Can i configure Line Side E1 connectivity on the Nortel EPABX ? I want to keep the same extension numbers as today. Appreciate...

Hi ! Is the problem sorted out ? If not there are these 2 things you could check. 1. Do a list trace on the EPABX and you can see the message exchange and possible issue 2. Rather silly, check the system para customer options page 2. " Maximum Concurrently Registered IP Stations: " just see...

Hi ! Need help. We have an Norel 61C connected to an IPC Dealer Board system over Analog extensions. We want to move this to Digital E1 Qsig connectivity. Can i configure Line Side E1 connectivity on the Nortel EPABX ? I want to keep the same extension numbers as today. Appreciate any...

Hi ! I have a Nortel call center express running Digital phones model M2616 / M2216 / M3903. I want to use wireless headsets for my agents. The problem i am facing is, when a call is completed the agent gets logged off. Has anyone ever done this successfully before ? Cheers.

A continous ping to the C-lan port showed packet drops. If the new hardware gives same errors we will start swapping cables, switch ports, slot in the epabx etc.

Thanks folks. Actually after a little bit if surfing i identified a command, status ip-board xxyy. This shows the time when the c-lan card last resetted. We could actually relate, the phones going in discover mode with this reset time. We have swapped the board, fingers crossed. If it...

Thanks Mitch. Is there any command that can help me supervise an ip-phone loosing connectivity with the C-Lan ? ( Except ofcourse "list registered" ) Can I log this information someplace ? cheers !

Hi ! We have a very straighforward setup. Avaya S8710 at site A with Medpro and Clan cards 4610 IP phones at other office the 2 sites connected via point to point leased lines. Some ip phones, once a while, go in Discover mode. This happens across the floor. No specific pattern. The...

Hi, Can someone be kind enough to explain the meaning of Look ahead Interflow / Look ahead routing. Appreciate your response. Thanks

Hey there.. Need to know if someone has installed a Avaya IP Phone behind a firewall. 1. What's the port that needs to be opened. 2. Are there any Voice Quality iisues. Appreciate your responses !