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Hello All, I have an ICR lab and below are versions: ICR : 7.0.1 EPM : 7.0.2 I am using CMS as datasource for BSR and for that i have configured rt_sockets for both agent and skill feeds. I have checked reports and they are giving correct agent and skill stats, also i can see both feeds are...

Hello, I am trying to configure avaya media gateway g450 with CM. but getting MGC as down. Ava_Plat5_G450_210-???(super)# show mgc CALL CONTROLLER STATUS ------------------------------------------- Registered : NO Active Controller : None H248 Link Status : DOWN H248 Link...

Hello, Auth resolved the issue. Thank you for your help.

Hello, Thank you for your response. We have already installed license, waiting for auth file now. Hopefully this will resolve this issue. Will let you know.

Hello, Thank you for your response. Can you access Linux bash? (ssh port 22) Yes i can access ssh What login are you using? (dadmin, joeblow) dadmin the initial login I used was craft/craft01, and later created dadmin user with admin privileges and selected super user and prof2. Also i don't...

Hello All, I deployed 6.3 cm, i can ssh into it, but while trying to access SAT console i am getting access denied error. I have enabled SAT access from SMI. While checking firewall rules i see there is no rule defined for port 5022 ( SAT ). Can anyone please let me know firewall command...