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Thanks for the info, bio777 and cknipe. I have got a couple of spare 4500's - I will set up a little lab and try various configurations.

Greetings all, My organisation uses 3COM 4500 LAN switches at the office I'm located. We've had two incidents where a network loop has brought the whole LAN to its knees - in one case, a simple 8-port switch was connected to the LAN and somebody "looped" a cable by mistake and in another case...

Thanks for the info, jarett56. FYI, we were able to resolve this issue yesterday - our error was that we were testing by dialling the TAC directly. Without LRQ enabled, simply dialling the TAC generated the expected signalling traffic. With LRQ enabled, it was necessary to first set up AAR...

Would greatly appreciate any assistance with this one: I'm in the process of implementing H.323 trunks between our Avayas (CM3.1 & 4) and a voice provider over their MPLS network. Their setup requires separate trunks for inbound and outbound traffic, with their gatekeepers managing the...

Scenario: I have an Informix 7 DB, which holds statistical call centre data, hosted on a Sun workstation. I have set up a MySQL 4.0.12 DB on a Win2K Server machine. I have Openlink ODBC drivers for the Informix DB. There is a particular table on the Informix DB which holds very useful call...

Greetings, I manage a DEFINITY G3r v9, to which we route calls internationally over PSTN (call center - 5 x E1 ISDN PRI's). We have intermittent line problems with certain inbound call types and I'd like to enable a feature whereby the call center agents can push a button on their phone to...

Ewps! Forgot version - DEFINITY release 9.

Greetings, This should be a fun question for somebody in-the-know. I'm trying to get an overview of Avaya's DEFINITY IP telephony architecture. Useful as the manuals are, in terms of technical overviews they're a bit lacking. Maybe somebody here can help? I have a DEFINITY G3r version with...

Hi all, For various reasons, the CDR output of my site's DEFINITY G3r (release 9) was not dumped to my TMS for a few weeks. This information appears to have been replaced in the DEFINITY's internal buffer with newer information. CDR delivery is via a data module, as the switch does not...