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The voicemail system is Merlin Mail. Good idea, but if it was the voice mail system, would the remote forwarding # be in the SPM report for that extension? I checked and there IS an authorization code associated with 1 of the 2 extensions. I have not tried to reprogram that extension yet as...

Thanks to all for the helpful insights and tips. They are very much appreciated!

We have a Merling Legend system at our company. There are two extensions that people can dial that get forwarded out to the home office and cell phone of one of our sales reps. The guy that new this system "left" the company in July. Since then, the sales rep's numbers have changed...

ScoTTeL, thanks for the tip. I tried to just disable the touchpad through Device Manager, it disabled, and as soon I rebooted, the touchpad was reenabled, despite the device still being disabled. Went back in, turned my usb mouse, modem, etc, anything that could possibly use a COM port, tried...

We had DOS SPM installed on an old machine, connected to the phone system via CAT5 cable, 355AF adapter. This machine is dying, therefore I decided to try installing WinSPM on one of our laptops to try to eliminate the old machine. Laptop is a Dell Inspiron 7500, Win98. I downloaded and...