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  1. Rteed

    Adding a expansion module for M2616 phone

    I understand that. What I am asking is does the expansion module need a TN? And if so how do I associate each one with different phones?
  2. Rteed

    Adding a expansion module for M2616 phone

    I understand the Setting AOM in LD 11 as being the quantity of 22 button modules that you want to be associated with the M2616. What I do not understand is if you have several 22 button modules how do you PAIR them to different M2616s? Thanks in advance.
  3. Rteed

    Stange problem

    On an Option 11 we have 3903 phones, you press the message button and the VM responds by requesting a password because it assumes you wish to access the mailbox associated with this extension, all normal right! If I add a DN of one phone to another, i.e I add 6501 to 6656 so that 6656 can...
  4. Rteed

    Forced Charge Account

    I have an Option 11 that someone else setup to output account codes to CDR. They had it working for awhile and then disabled it so users are no longer required to enter a code when making a call. Now the customer wants to start tracking again who is making each call. I have gone through other...
  5. Rteed

    Siemens Rolm 9751

    The cabinet fans are failing, we have setup external fans to keep it cool. Are the fan assemblies separate units and can they be hot-swapped?
  6. Rteed

    CLID on Secondary DN

    The secondary DN is not mapped to a DID, so if I set it to 5 scr xxxx 1 it provides the called party with an invalid number. What I need is if the user uses Key 5 it will send the DID number that is associated with Key 4 (primary DN).
  7. Rteed

    CLID on Secondary DN

    I have a system with 3905 phones in a ACD group. Key 0 = ACD (ACD DN) 0 (ID) Key 4 = SCR (Primary DN) 1 MARP Key 5 = SCR (Secondary DN) D MARP With this setup calls made using secondary DN provide the called party the CID of Key 0, is there anyway to provide the primary CID?
  8. Rteed

    Analog Ports

    Release 3 Just spent 2 hours on Avaya's site then found that I cannot get to KRS without the site #. The distributer that I buy Nortel h/w from used to have the ability to procure and sell keycodes but it seems that service is not available any more.
  9. Rteed

    Analog Ports

    So if I want the minimum analog TN keycode what do I order and from where?
  10. Rteed

    Analog Ports

    Adding Analog Ports Installed a NT8D09 card in OPT11 Did LD 10 NEW Used 014 0 00 00 for TN Used 4D for CDEN Used default for rest. When I go to LD 20 it does not list. In the LD 10 header Analog Telephones avail = 0, used = 0, total = 0 What am I missing? Is there a separate license for analog...
  11. Rteed

    Samsung OfficeServ VM and AA Greetings

    If the Extension that SVMi is calling has not created a primary greeting you will get the Samsung message.
  12. Rteed

    Option 11 Analog Card

    Option 11 Analog Card I need to add an Analog Station card so that FAXs can be received from a DID. Is a NT8D09 the right card and will it work with Version 2121 Rels 3? I have empty slots, is this a power down, insert card, power up or do I have to prep the slot? Will I need to add a ring gen?
  13. Rteed

    Toll Free LD

    Telco is telling me that they are feeding this PRI to Centex ports on their switch. The CPE switch is adding a '9' for local calls and a '8' for LD. If it is a '8' they request an account code from the caller which then gets entered into the call accounting record. Either way the 8 & 9 get...
  14. Rteed

    Toll Free LD

    Examples would be great
  15. Rteed

    Toll Free LD

    Our Telco is changing our PRI so that we will have no chages on LD calls. The current setup requires us to enter a code from which they provide a report. Before this change takes place we are to make changes to our dial plan. How would I find what is being sent to them that triggers an account code?

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